Product Warranty Policy
Every device sold on RefurbBazaar goes through a strict diagnostics process and is backed by a reliable warranty.
Warranty Protection by Cosmetic Grades
Our simple grading system outlines the duration of your full hardware protection.
Excellent cosmetic and operational state. Minor micro-scratches barely visible from 8 inches.
Light cosmetic wear such as light scratches or tiny scuffs. 100% tested and fully functional.
Visible cosmetic wear, dents or deep scratches. Perfect for budget buyers seeking full performance.
Warranty Coverage Matrix
Understand component-specific exclusions and exact parameters of coverage.
| Component / Part | Grade A | Grade B | Grade C | Exclusions & Notes |
|---|---|---|---|---|
| Motherboard & CPU | Internal circuitry, processor errors, boot loops, system crashes. | |||
| Display & Touch Screen | Touch response failures, dead pixels, screen lines, backlighting. | |||
| Battery & Lifespan | Covered if battery health percentage falls below 80% during period. | |||
| Cameras & Audio | Front/rear camera modules, speakers, microphones, headphone jacks. | |||
| Physical / Drop Damage | Cracked screen glass, dented frames, back glass shattering post-delivery. | |||
| Liquid & Water Intrusion | Damage from immersion, splashes, or high humidity exposure (all grades). |
Conditions that Void the Warranty
Your warranty will be rendered void immediately if the device is opened by an unauthorized third-party repair center, has parts swapped, shows signs of accidental dropping, water corrosion, or has been subjected to unofficial firmware flashing (rooting/jailbreaking).
Need help?
Have a custom scenario or still have questions?
Keep your digital invoice safe! You'll need the order ID to initiate any warranty claim via the portal.